Frequently Asked Questions
Everything you need to know about shopping with FUGAZEE.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking link via email to monitor your delivery status.
What is your return and exchange policy?
We offer a 14-day return and exchange policy for all unworn items in their original packaging. Simply visit our Returns Portal to initiate a request and receive a prepaid shipping label.
What payment methods do you accept?
FUGAZEE accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We recommend comparing these measurements against a similar garment you already own to ensure the perfect fit.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and weight of the package.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat or email.